Calls and video chat

Last updated 2 October 2026

← Help centre · Working in channels

Talk, see each other and share a screen, from any channel or conversation.

A video chat is a call that lives in a channel or a direct message. Choose Start a video chat there, and anyone who can read that channel or conversation can join while it is going. The bar shows who is already in it.

• Your browser asks to use your microphone and camera. If you said no by mistake, allow them again in the browser’s site settings.
• In a call, choose Invite people and tick who to tell. They get a notification (if they turned notifications on) saying who invited them and where. You can only invite people who could join anyway.
• How many people can be in a call, and whether you can share your screen, depend on your plan.
• Calls are carried in the EU and never recorded.

Related

• Channels and direct messages
• Threads, reactions and mentions
• Write, format and edit messages
• Links and link previews

Was this not what you needed? Email support@intercomchat.com and tell us what you were trying to do.

Xypno Business Solutions Ltd. Questions? Email support@intercomchat.com.